IWC product reviews list(2/7)

Very happy with Dealer and the purchase. The watch is outstanding.
Dealer made sure watch was clean, packaged very well and sent on time.
I would buy here again and highly recommend these gentlemen.

I think the product is in perfect condition, the packaging is perfect, and the price is reasonable.
However, there were two points of concern.
The item number W208749 on the Gem Castle Yukizaki purchase statement is different from the item number W187737 on the delivery note. In other words, a product with a different product number than the one you purchased was delivered. At the time of purchase, I selected the larger of the two product numbers (assuming it was the newer one), but the product with the smaller product number was delivered. Since the product number and product name are the same, this is not a major problem, but if there are multiple stocks with the same product number and product name, it shows that inventory management is poor.
Also, although the product is displayed as "new" on the sales site, it is a used, unused product. The product is in perfect condition, like new, with no problems. However, since the original purchase date of the delivered product was in 2019, the 2-year IWC international limited warranty has expired, and the international limited warranty cannot be extended for 6 years by registering with MY IWC. In the case of such products, other companies often display them as ``used and unused items,'' and I think such display and explanations are easier to understand and kinder to customers. (I understand from Gem Castle Yukizaki's business that it was a used and unused item at the time of purchase.)
Due to the above two points, I deducted one star. If it didn't have these, it would be 5 stars.
Overall, I think it was a good purchase. thank you very much.

Communication was good, before shipment I received some detailed pictures and even a short video of the watch. Recommend this seller, would buy from him again.

The watch is in perfect conditions. The dealer followed up on small imperfections and misunderstandings with understaanding and professional approach. Lovely origami with the shipment.

I had been using the same model, IW371445 (stainless steel), but when I turned 40, I purchased IW371480 (red gold). When I was in my 30s, I thought there was something wrong with watches that cost over 1 million yen, but the power of money was amazing and I fell in love with it at first sight. Yukizaki sent me pictures of the damage, etc., so I could buy with confidence, and I think it's a very kind shop that gives me information about sales.