() review list(3/313)

clear and prompt communication
Highly Recommended
will definitely deal again

Ok, just wow, on Gem Castle YUKIZAKI Co. They were very prompt (got the watch within a week from Japan to the US). They were also very prompt, professional, and patient with my questions (it was my first purchase through Chrono24). The packaging was AWESOME. THREE nested layers of boxes and packing material to ensure no damage. The "Good Luck" Origami gift was a nice touch. And here's the show stopper: when I opened the final box to get the watch, it was running with the correct time and date for my time zone. WHO DOES THAT??? No kidding, there are not enough stars for Gem Castle YUKIZAKI Co.
The only down side to the purchase was the import/tariff fees. They were a lot higher than expected, but not the fault of the dealer, or even Chrono24 who'd mentioned that the import fees were difficult to estimate due to fluctuating US Tariffs. No blame, not upset, just one of those things to be aware of. So a SOLID 18 stars for Chrono24 and Gem Castle YUKIZAKI Co.

I finally bought the T Smile pendant I've wanted and longed for for years. The outer box was so clean it looked unused, and it even came with a guarantee, so I was able to purchase it with peace of mind. When I actually saw it, I was captivated by its delicate and slender design. A new one would be quite expensive (even at this price, I took the plunge), but I'm so happy to finally have a T Smile pendant, even if it's secondhand. I want to cherish it and use it for a long time.

Smoothest experience you can imagine. Seller sent pictures before sending the watch. Everything brand new and untouched as described. Arrived from Japan to Switzerland in 3 days. There's no room for improvement, perfect experience and great price.